Information We Collect
We collect information you provide directly to us when you create an account, use our services, or contact us for support. This includes your name, email address, organisation name, and any content you upload or create within the platform.
We also collect usage data automatically, including log data, device information, and cookies that help us understand how you use Ekksy.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Analyse usage patterns to improve user experience
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Your Privacy Rights
Under GDPR and applicable privacy laws, you have the right to:
- Access — request a copy of the personal data we hold about you
- Deletion — request that we delete your personal data
- Portability — receive your data in a structured, machine-readable format
- Correction — request that we correct inaccurate data
To exercise any of these rights, please contact us at privacy@ekksy.com.
Security of Your Data
We implement appropriate technical and organisational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. Our infrastructure is hosted on AWS with encryption at rest and in transit.
Policy Changes
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page and, where appropriate, sending you an email notification.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our privacy team at privacy@ekksy.com.